google checkout bug with bigcommerce and tax on shipping
  • wesleythornewesleythorne
     
    January 2011
    Hi, just trying to get google checkout to work with big commerce but having problems with tax.

    our products and shipping have tax rates of 20% applied accross the board

    through the normal checkout process everything is rosy
    yet go through google checkout and it adds 20% again to the shipping making our normal £3.95 bronze delivery option display as £4.74 or there abouts !

    our google account is set to not apply taxes

    have spoken to support who wernt much help
    if you fancy a read of the live chat i had you can view it here

    http://community.bigcommerce.com/bigcommerce/topics/google_checkout_shipping_tax_bug

    wes
     
  • DarrenDarren
     
    January 2011
    #bigcommerce this is just appaling support. There is obviously something wrong somewere and for the support to tell you to email the info over and then run away because it got tricky is laughable
     
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