Creating New Site...
  • NathanNathan
     
    February 2010
    I'm looking to swap from Actinic to Interspire but wanted some advice on if below will work.

    I plan on bulding our Interspire from new rather than import our products from Actinic as we only have approx 100 products. Can we host our Interspire site on a new server whilst building and once ready to launch simply point our domain at the new server?

    Can anyone also confirm if installing the sagepay settings in Interspire is straightforward?

    Is there a 30 day demo or similar available?

    Thanks
    Nathan
     
  • GrantGGrantG
     
    February 2010
    [QUOTE=Nathan;7391]I plan on bulding our Interspire from new rather than import our products from Actinic as we only have approx 100 products. Can we host our Interspire site on a new server whilst building and once ready to launch simply point our domain at the new server?Yep, very easily done by editing your local (ie. on your computer) HOSTS file, which is how I ran the (at the time) current - Actinic - site and the new - Interspire - site on a new server.

    [QUOTE=Nathan;7391]Can anyone also confirm if installing the sagepay settings in Interspire is straightforward?If you want to use 'VSP Form' (ie. customer bounces from your site to SagePay's to complete payment then bounces back to your site) - then yes, it couldn't be easier. All you need is your account name, password and encryption code.

    [QUOTE=Nathan;7391]Is there a 30 day demo or similar available? You can try the 'online' cart version, Big Commerce (ISC and Big Commerce work independently, but you can easily transfer products between the two) - or Interspire also offer a 60-day money back guarantee on the hosted version ("Interspire Shopping Cart").
     
  • NathanNathan
     
    February 2010
    GrantG said:
    Yep, very easily done by editing your local (ie. on your computer) HOSTS file, which is how I ran the (at the time) current - Actinic - site and the new - Interspire - site on a new server.


    Hi Grant

    Thanks for the help but I'm not following with regards to the 'HOSTS files'?
     
  • February 2010
    Once you buy a copy of interspire you will be given a client area where you can request a development licence. You can then build on another domain name and then as you say simply transfer to your current domain name. Remember to block spiders from the development site while you build.
     
  • GrantGGrantG
     
    February 2010
    Apologies to the resellers - but I must warn you to only buy the software direct from Interspire, NOT through a reseller. If you buy through a reseller, your support is through the reseller, if they can't resolve it, there's an extra day wasted on getting support. It also prevents you from having access to the Client Area and thus, cannot directly obtain the latest patches, updates, etc.
     
  • February 2010
    While you're on, try this:
    http://code.google.com/p/act2ics/

    Also, if you dont know what a hosts file is, then i VERY much suggest you get someone more technical to do the conversation and handle all the technical aspects of your shop. If you break it, you'll cry. FACT.
     
  • February 2010
    Agreed grant. My advice is always buy direct unless you are getting a support contract with a reseller.

    5% discount code on my website if you buy direct through my link.
     
  • DarrenDarren
     
    February 2010
    Gabriel Crowe said:
    While you're on, try this:
    http://code.google.com/p/act2ics/

    Also, if you dont know what a hosts file is, then i VERY much suggest you get someone more technical to do the conversation and handle all the technical aspects of your shop. If you break it, you'll cry. FACT.


    I see grant has updated it, what are the changes made as i notice the file has got smaller?
     
  • GrantGGrantG
     
    February 2010
    Darren said:
    I see grant has updated it, what are the changes made as i notice the file has got smaller?


    Gabe probably used Windows 'Send to > Compressed Folder'

    I used 7Zip 'Ultra' compression to give faster download speeds and use fewer bandwidth, although both are minimal differences anyway.

    For the physical changes...RTFM :p lol
     
  • February 2010
    i cant remember for the life of me how i compressed it. i may ahve even used my mac on low compression (higher error recovery).

    the changes are great, and work really well. i particularly like the part where it moved.

    :wub:
     
  • October 2010
    GrantG said:
    Yep, very easily done by editing your local (ie. on your computer) HOSTS file, which is how I ran the (at the time) current - Actinic - site and the new - Interspire - site on a new server.

    If you want to use 'VSP Form' (ie. customer bounces from your site to SagePay's to complete payment then bounces back to your site) - then yes, it couldn't be easier. All you need is your account name, password and encryption code.

    You can try the 'online' cart version, Big Commerce (ISC and Big Commerce work independently, but you can easily transfer products between the two) - or Interspire also offer a 60-day money back guarantee on the hosted version ("Interspire Shopping Cart").


    Just setting this up for our conversion from actinic to ISC
    Any thoughts on using multiple domain names on one server space.

    example
    one server space split with 2 domain names
    actinic runs on 1 domain
    ISC site built on spare domain but on same server space

    Or could you use a sub domain

    Wes
     
  • GrantGGrantG
     
    October 2010
    wesleythorne said:
    Just setting this up for our conversion from actinic to ISC
    Any thoughts on using multiple domain names on one server space.

    example
    one server space split with 2 domain names
    actinic runs on 1 domain
    ISC site built on spare domain but on same server space

    Or could you use a sub domain

    Wes

    Hey Wes

    As you are converting the store, it would be wise to block robot/user access to the new site until you are ready to go live. There ain't any problems with doing this as it is easily achieved.

    I still favour the idea of editing the HOSTS file, it depends on what type of hosting you have now, but what I've been doing is creating an account on the server for the domain and assigning a unique IP to each domain, but not updating the DNS - simply get the domain IP address (not the live site IP, but the IP from the new account created) and edit your hosts file, which will allow you (and only you, provided you block access to robots/users to the site root) on your own computer to access domain.com on IP 123.456.78.910 while everyone else (ie. except on your own computer) accesses domain.com on the 'live' site with a different IP.

    Long winded explanation...difficult to explain, but very easy to do.
     
  • October 2010
    Get a development licence from interspire and build on a spare domain with the SEs blocked and then switch domains
     
  • October 2010
    Ruralweb said:
    Get a development licence from interspire and build on a spare domain with the SEs blocked and then switch domains


    ok got development license
    doing the build on a spare domain name we have but it is hosted on the same server as our current live site.

    i have blocked spider via robots file plus have a password on the site directory via our control panel

    so if i am right

    once its ready to deploy i can update the name servers to swap the domain to our live sites name.

    in ISC I can I just update the license key in the admin panel to allow for more than 2 users to access the back end.
    The development key is set to max of 2 users.
    Any other things i need to update in ISC apart from the actual site name ?

    Kind Regards
     
  • October 2010
    once its ready to deploy i can update the name servers to swap the domain to our live sites name.
    Yes

    in ISC I can I just update the license key in the admin panel to allow for more than 2 users to access the back end.
    The development key is set to max of 2 users.
    Any other things i need to update in ISC apart from the actual site name ?
    Yes and no
     
  • October 2010
    Ruralweb said:
    Yes

    Yes and no


    all sounding good to me

    just hacking our exported csv before import, amazing how many spelling mistakes there are after 7 years. Perfect time to update some of our page titles as well and descriptions.

    wes
     
  • GrantGGrantG
     
    October 2010
    Out of interest, on your development site that you are importing products, if you have imported products more than once, when you go to Tools > Backups > Create a Backup, what number of images are said to be getting backed up? On one site, I have just over 2000 products but 202150 (I checked using command line and this is actually correct, there are 202150 images in the product_images folder) - however, there is no chance in hell that each product has 100 images.
     
  • October 2010
    We have not yet imported the products on our site as we are still addressing csv contents before import.

    Should be importing on Friday afternoon, just over 1000 products

    wes
     
  • October 2010
    GrantG said:
    Out of interest, on your development site that you are importing products, if you have imported products more than once, when you go to Tools > Backups > Create a Backup, what number of images are said to be getting backed up? On one site, I have just over 2000 products but 202150 (I checked using command line and this is actually correct, there are 202150 images in the product_images folder) - however, there is no chance in hell that each product has 100 images.


    just imported 1243 products and had 26 fail.
    The retuning information did not give much away as to which products failed but it did state that it is an image problem.

    Now I have to try and work out what failed.

    Kind Regards
    Wes
     
  • GrantGGrantG
     
    October 2010
    wesleythorne said:
    just imported 1243 products and had 26 fail.
    The retuning information did not give much away as to which products failed but it did state that it is an image problem.

    Now I have to try and work out what failed.

    Kind Regards
    Wes


    Check Tools > Backups > Create a Backup to see what number of images are going to be backed up - then try another import. Notice anything drastic?
     
  • October 2010
    GrantG said:
    Check Tools > Backups > Create a Backup to see what number of images are going to be backed up - then try another import. Notice anything drastic?


    6389 images backed up, seems a bit high for 1243 products with only one image each

    wes
     
  • GrantGGrantG
     
    October 2010
    wesleythorne said:
    6389 images backed up, seems a bit high for 1243 products with only one image each

    wes


    You get one tiny, one thumb, one standard, one zoom and one full size, therefore you should have 1243 x 5 or there abouts, although this fluctuates depending on the original image size as ISC only resizes images where the image aspect is above/below a set size. So I think yours is about right - are you using v5 or v6 for the imports? If you're using V5...prepare your hard hat...upgrading to v6 will kindly duplicate your images on your behalf :thumbsdown:
     
  • October 2010
    GrantG said:
    You get one tiny, one thumb, one standard, one zoom and one full size, therefore you should have 1243 x 5 or there abouts, although this fluctuates depending on the original image size as ISC only resizes images where the image aspect is above/below a set size. So I think yours is about right - are you using v5 or v6 for the imports? If you're using V5...prepare your hard hat...upgrading to v6 will kindly duplicate your images on your behalf :thumbsdown:


    latest v6 thankfully
    just having fun adding products to categorys right now, this leaves actinic for dead, I have done a days work in actinic in about an hour on ISC !!!

    Wes
     
  • October 2010
    having an odd error message when renaming some category descriptions

    There was a problem updating the category "Liquorice": The value for 'catname' was not valid

    had this a few times, if i delete the category and recreate it it is ok

    wes
     
  • October 2010
    hi, having a problem with my database, had to restore from backup as original had a corruption

    now having problems with my product categories showing correctly

    in the admin panel under product categories they are all showing as i would expect.
    But on the website they are not showing correctly, some are missing

    I have had to do a clean install on the server, and import the old database backup via myphp

    Have not changed any files on the sever, basic install.

    Any ideas ?

    Wes
     
  • October 2010
    Sounds like a server problem - whos it hosted with -
     
  • GrantGGrantG
     
    October 2010
    Hey Wes

    Sounds like the categories cache is not updating, due to changing the database, which I have done numerous times too during development.

    Go to /cache/datastore/

    Ensure that both /datastore/ is Writeable (minimum 755, but I have found most hosts require at least 757 permissions).

    Inside the datastore folder, there should be two php files called ChildCategories.php and RootCategories.php - these are cache files which, when they are not updated, produces the exact same issue as you describe. Delete these files, then go to the front end (ie. the homepage or any other page and press F5 to force your own browser to reload and recache). This forces ISC to re-create these cache files which both have obvious purposes.

    If this solves the problem, I would advise changing the permissions to 646 as they will default as 644. You will need to delete these files every time you change the database (not adding/editing/deleting categories, but physically wiping the database clean and reinstalling another database).

    Furthermore, as you say this is a clean install, go to Addons>View Addons>Check Store Permissions to highlight any other permissions issues.
     
  • October 2010
    many thanks for your help there, all ok again now thanks to your suggestions

    hosted with nublue

    I was expecting a few hiccups along the way, file permission defaulting seem to be the biggest

    all my product image files have defaulted back to 644 as well

    Plus you are right, after a few import/export reimports if the same products the image file has grown to about 20,000 from the initial 1100 or so

    wes
     
  • GrantGGrantG
     
    October 2010
    wesleythorne said:
    Plus you are right, after a few import/export reimports if the same products the image file has grown to about 20,000 from the initial 1100 or so

    Almost, but not quite - I'm yet to find anyone using ISC with the record number if product images I have, unless of course they do actually have 202,000 products, then fair play.
     
  • October 2010
    just had 2 issues

    on using the resize image tool in admin it has now managed to create duplicates of all my main product images, so if you view a product you now get a thumbnail under it of the same image.

    second problem

    renaming product category's returns an error on saving
    There was a problem updating the category "CHOOSE A FLAVOUR": The value for 'catname' was not valid

    this seems to be intermitant

    wes
     
  • October 2010
    renaming product category's returns an error on saving
    There was a problem updating the category "CHOOSE A FLAVOUR": The value for 'catname' was not valid
    I would give NuBlue a call as I had a similar problem with a client and they did "something" which fixed the problem
     
  • October 2010
    just rang them they are taking a look

    i have found that if i delete all the text but one character in the category title field re save then rename it works !

    very strange

    wes
     
  • GrantGGrantG
     
    October 2010
    Log in to phpMyAdmin and select your database on the left, at the bottom of the page, you should be able to Select All then choose the 'Repair' option. Sounds like a DB problem.
     
  • October 2010
    GrantG said:
    Log in to phpMyAdmin and select your database on the left, at the bottom of the page, you should be able to Select All then choose the 'Repair' option. Sounds like a DB problem.


    hi, just tried that, got a few repair warnings all with the same text

    The storage engine for the table doesn't support r...


    Not sure what it is about as it is cut short

    wes
     
  • March 2011
    wesleythorne said:
    hi, just tried that, got a few repair warnings all with the same text

    The storage engine for the table doesn't support r...


    Not sure what it is about as it is cut short

    wes


    You ever find out what this was? Am having the same problem myself (tables have been repaired etc)
     
  • GrantGGrantG
     
    March 2011
    dave_finlayson said:
    You ever find out what this was? Am having the same problem myself (tables have been repaired etc)


    Some of the tables use the InnoDB storage engine which the MySQL engine cannot run the repair on. Why...I haven't delved too much further in, just accepted it and moved on.

    On a positive note, I can confirm ISC is 100% celebrity proof....:woot:
     
  • March 2011
    dave_finlayson said:
    You ever find out what this was? Am having the same problem myself (tables have been repaired etc)


    nope, just fixed it self after a bit.
    i deleated said category created new one